FEATURED ARTICLES
RECENT ARTICLES
Adding Scheduled Tasks in Spiraldesk
It so happens that you need something to be done at a later point of time. Spiraldesk provides a way by you can add scheduled tasks and set reminders for it. Adding Task On the left panel, you will find a link which says Tasks. Once done, fill in the
Continue Reading
SHARE
How do I tag tickets in Spiraldesk ?
Marking the tickets with tags in a helpdesk is required to quickly identify the tickets. Spiraldesk uses two methods to...
Read More
SHARE
How do I add and manage Response Templates ?
A Canned response or popularly known as Response templates saves at least 30 minutes of your job everyday. Spiraldesk provides...
Read More
SHARE
Can I change the way customers see their portal ?
The answer is yes !!. Spiraldesk allows you to do basic changes, which ensures that your portal looks similar to your...
Read More
SHARE
How do i add new feilds to the Customer Signup form ?
The process of client creation is automated in Spiraldesk. However when the client account is being setup, you may force...
Read More
SHARE